Jackie's career in the ISO industry is a testament to her commitment to excellence and growth. Starting as an Internal Auditor, she rapidly ascended through the ranks, serving as Quality and Environmental Manager and contributing to the QHSE team for a publicly listed IT company and a government body. Her expertise expanded as she became an ISO consultant and embraced roles as a classroom, virtual and online trainer and still currently serves as a certification auditor. Jackie is also the owner and Managing Director of Auditor Training Online, an online training company.
Having spent more than 25 years as an ISO auditor, Jackie has gained invaluable exposure to numerous businesses. This experience provided her with opportunities to engage with individuals from diverse professions and trades. Consequently, she acquired insights into what factors contribute to success and what obstacles hinder progress. With an astute sense of systems and processes, Jackie has encountered a wide range of them across multiple industries, including consultancy, education and training, trades, and government. It is her real-world experience that enables Jackie to assist others in transforming their needes, desires, and ideas into tangible outcomes and realizing success. Jackie has worked with hundreds of people, supporting their career growth within organizations or guiding those eager to launch their own consultancy or contracting business. This journey through all aspects and levels of the ISO industry has provided Jackie with an unparalleled depth of knowledge and experience.
An accomplished Quality Leader doesn’t necessarily show up overnight. It’s a progression to be able to build up to a point where they feel accomplished leading the quality management system to success.