All Articles

Confessions of a Goal Geek
A weekly goal check-in shows whether you’re on track, at risk or off track, giving you time to recalculate before small problems derail your progress. Read more...
What Culture and Cult Have in Common
Why culture and cult share the same Latin root, and what this means for the leaders responsible for building one instead of the other. A cult built one rep at... Read more...
What Signals is Your Leadership Sending?
The signals leaders send through direction, decisions and behaviour shape the quality culture people experience. Use this leadership check to see what your actions are communicating. Read more...
ISO 9001:2026 Clause 4: Don’t Let Climate Change Distract You from the Bigger Picture
What the Clause 4 changes really mean for organizations, auditors and consultants Climate change may be the most visible change in Clause 4, but it is not the whole story... Read more...
Why Some Consultants Get Invited Back… and Others Don't
Findings don't get you invited back. Behaviour does. The number of audit findings has nothing to do with whether a client wants to see you again — it comes down... Read more...
We've Always Done it this Way!
Pushback happens in almost every audit. Most ISO professionals respond by explaining the standard — but that's not what the resistance is really about. Three sentences can change the dynamic... Read more...
The One Career Move I'm Glad My Younger Self Made
If I could give my younger self one piece of career advice, it wouldn't be about chasing another certificate. It would be this: maintain your relationships. Twenty-eight years later, that... Read more...